/ P&P / Shipping Charges
ALL Customers :: Orders must be received
by us before 1pm (11am Saturday) in order to be
processed for same day dispatch. Regular package
weight may not exceed 2 kilo's; we may contact you
if this is exceeded although most orders are easily
covered within this package weight.
:: International Customers ::
Most regular order are within our 1 kilo International
weight limit for regular shipping charges. However,
we will prepare goods for dispatch and if found
to be in excess of the 1 kilo limit, we will contact
you. Please contact us if you require a qty of items
and require a special shipping quotation.
at Posh Mum's include VAT at the prevailing rate.
to 100% stock availability. Occasionally demand
may mean that we have run low on certain stock items
or have had to wait longer than anticipated for
new stock to arrive. If we are out of stock of a
particular item at the time of your order we will
still endeavour to deliver your order within 28
days. The waiting time for new supplies can be variable,
as we are dependent upon our suppliers. On the rare
occasions that the waiting time is going to be longer
than a couple of days, we will attempt to call and
/ or you will be e-mailed with the option of continuing
to wait or cancelling the order. Please
ensure you have supplied a correct and valid e-mail
address and / or daytime contact telephone number.
Manufacturers occasionally discontinue certain
items without prior notice. We have no control over
this but will let you know if we are no longer able
to fulfil your order.
all circumstances, if delay is anticipated you will
be notified and given the option to cancel your
1) Standard inland
UK delivery is charged at £2.35
(Up to a maximum 2 kilo's) Sent via Royal Mail,
delivery normally within 2 to 5 working days (signature
- Orders received after 1pm may not be processed
until the following working day.
- Goods ordered after 11.00AM Saturday will not
be despatched until Monday.
with a total weight over 2 kilo's may be subject
to a further charge of £2.25 - we will contact
you if this applies.
2) Express 'Next Working
Day' inland UK delivery is charged at £4.60
(Up to a maximum 2 Kilo's) Deliverd Next
working day made before 1pm for orders placed (received
by us) before Midday Mon-Fri (signature required
when you accept delivery of package).
- Orders placed after 3.00 (PM) Friday cannot
be guaranteed and may not arrive until the following
- Some orders may be sent using a Courier service
- these also require a signature for delivery
(delivery may be made between 8am and 5pm).
- Orders with a total weight over
2 kilo's are subject to a further charge of £2.25
- we will contact you if this applies.
requiring delivery on Saturday
(within mainland UK) with
package weights over 2 kilo's: please note
that these may be subject to a further surcharge
to cover the high cost of this special service -
we will contact you if this applies to your order.
If in doubt please call or email us before placing
your order. Normally this will only apply to large
orders for multiple items and/or large items such
as the Medela Pump In Style breast pump.
made from within Europe (the 'EU')
delivery (shipping) is charged at £6.00.GBP.
- Orders with a total shipping
weight over 1 kilo may be subject to a further
charge, you will contacted if this applies to your
order. Please allow 7 days for delivery.
Delivery cannot be guaranteed to be made on a particular day.
International orders (outside of Europe or the 'EU')
i.e USA, Australia, etc. THIS
SERVICE HAS BEEN SUSPENDED.
with a total shipping weight over 1 kilo may be
subject to a further charge, you will contacted
if this applies to your order. Please allow 10
days for delivery. Delivery cannot be guaranteed
to be made on a particular day. N.B. Some world
destinations are subject to restricted or non
availability of certain delivery services from
the UK, if this becomes apparent you will be contacted
prior to final processing.
information for customers ordering from outside
electrical goods are of full UK specification and
are 240v AC 50hz rated. Warranties / guarantees
for all goods are valid within the UK only. Items
requested to be shipped overseas will not be covered
by the manufacturers warranty - for this reason,
we suggest purchasing important electrical items
within your own territory.
addition: Please be
aware that imported goods can be subject to restrictions
and / or additional charges in some countries. ALSO,
electrical items may not be compatible with your
non UK fittings / voltages and as such any warranty
/ guarantee will not be valid for use of product
outside of the UK. All payments must be made in
UK Pounds. £-GBP. Any payment received in
Non UK currency must include the equivalent of £10.00
GBP to cover bank exchange charges. Overseas customers
please use the following link to check the exchange
rate for your order total: http://www.xe.com/ucc/
All items and products remain the property of Tara’s Choice Limited until full and final payment is received.
customers please ensure…
The details you provide PoshMums.com for the purpose
of ordering or purchasing goods or services are
correct, that the credit or debit card you are using
is your own and that there are sufficient funds
to cover the cost of the goods or services ordered.
If you supply incorrect or inaccurate address details
and your order is returned to us as a result of
this, a charge will be made for re-delivery.
Undelivered / returned items - Please note…
If we have attempted to deliver your goods via Royal
Mail Recorded or Special delivery and the goods
are returned to us as you were not home and failed to pick up the
goods within the time limits imposed by the post
office, we will treat this as a cancelled order
and we will make a charge to cover our costs in
sending these goods out to you. You will also be
charged postage at our current tariff if you require
the goods to be redelivered.
We regret that we cannot be held responsible if
the post office has failed to notify you of an attempted
delivery. You will need to take this up with the
local sorting office.
In the unlikely event that your goods have been
lost in transit, we are unable to refund or resend
goods until our enquiries have been completed. This
can take up to 15 working days, as a trace will
need to be issued to track your goods. In most circumstances
this will be resolved sooner.
N.B. We do not reimburse any P&P charges once an item has gone out for delivery.
Recieved incorrect items...
If we have sent out an incorrect item, please contact us without delay and we will instruct you how to return the item back to us. We will send you the correct item at no further P&P charge but will charge the full item cost until we receive the returned, incorrect item back in our warehouse. Once the incorrect item has been accepted back (in undamaged, as new condition), we will issue a refund including your return P&P costs.
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